Proudly part of the City Fertility Network
Proudly part of the City Fertility Network
Your suggestions are important to us.
We would greatly appreciate it if you could kindly provide your comments/suggestions about your experience with First Step Fertility, by either emailing us at info@firststepfertility.com.au or speaking with our friendly reception staff. Customer feedback forms are also available at reception in our clinics.
Your feedback helps us improve our service!
If you remain dissatisfied with our response, you may contact the Office of the Health Ombudsman. Its service is free, confidential and impartial. To lodge a complaint with this independent health service complaints agency, phone 133 646 Monday to Friday (9am to 5pm) or visit www.oho.qld.gov.au.
Healthcare Rights
For information regarding patient rights and responsibilities please go to the Australian Charter of Healthcare Rights website.
At First Step Fertility’s low-cost IVF clinics, we help families all around Australia grow with world-class fertility care at an affordable price.
